Chord ElectronicsHugo 2 portable DAC/Headphone amp

$3,800

Chord ElectronicsHugo 2 portable DAC/Headphone amp

$3,800

Tranforms sound quality
For either home or mobile use, Hugo 2 transforms headphones and audio systems’ in ways you never thought possible.

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At Len Wallis Audio, whether you’re purchasing in store, over the phone or online through our ecommerce store, we want you to be completely satisfied with your purchase.

Our Refund, Return and Repairs Policy is here to clarify any concerns or questions you might have prior to you making a purchase from us. This way you can be sure of our policy on refunds, returns and repairs and your rights under the Australian Consumer Law.

We also recommend you immediately inspect any goods that you receive from us to ensure you are completely satisfied with the goods, including that the goods are of acceptable quality, and match the description we have provided to you.

If you have any questions about this policy, please contact us at sales@lenwalluisaudio.com.au or 02 9427 6755

We require a receipt or proof of purchase.

  • Please do not send your purchase back to the original manufacturer.
  • There are certain situations where only partial refunds are granted (if applicable). For example:
    • Any item not in its original condition, is damaged or missing parts for reasons not due to our error
    • Any item that is returned for reason of change of mind more than 14 days after delivery or purchase from the store.

Consumer Guarantees and Your Rights under the Australian Consumer Law

Refer to our page for more information.

Goods Damaged in Transit.

If any goods arrive damaged, please contact us as soon as possible. Len Wallis Audio will arrange to have the damaged goods returned and either arrange for a replacement of the goods or refund the price to you. Damaged goods must be returned in the condition received by you with all original packaging, accessories and/or manuals.

Refunds

Refunds will be normally be processed within five (5) days.

Delivery Charges

Where Len Wallis Audio considers the goods to have breached a consumer guarantee, any shipping costs to return the goods to Len Wallis Audio will be at our cost.

Returns and Repairs.

You may visit Len Wallis Audio and a staff member will assist you with any return or repair. This may include inspecting the goods, arranging for the goods to be repaired, or providing you with a replacement.

Goods must be returned within a reasonable time. 

If any goods cannot be easily returned to us due to their size, the fault or because they have been affixed or installed in your premises, please contact us and we will arrange an inspection to assess the goods.

Goods returned for repair will be assessed and/or repaired within a reasonable time. You may be provided with an indicative repair time, which time may vary due to reasons beyond ours or the repairer’s reasonable control, such as part availability and incorrect fault description.

You may be required to pay labour, assessment and/or freight fees, such as where goods are assessed to have been damaged by misuse or accident, or where your rights under the Australian Consumer Law or any manufacturer’s warranty do not apply. We may provide you with an indicative fee, which may vary due to reasons beyond our control.

If any goods that you return are capable of retaining user generated data such as files stored on a hard drive, and songs stored on a portable media player, the replacement or repair of the goods may result in loss of the data. In these circumstances, we recommend you back up data to prevent data loss, and remove sensitive or confidential data, as a party assessing and/or repairing your goods may be required to view data in the course of carrying out the assessment. We will not be responsible for any data loss.

In some circumstances, goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods.

Contact Us

Where you have any questions or concerns relating to your Order, please immediately contact us

We understand that sometimes you may simply change your mind about a purchase or have made a wrong selection. In these situations, you have 14 days in which to return your item for a refund, exchange or store credit. If more than 14 days has passed since your purchase we can’t offer you a refund, exchange or store credit.

To be eligible for a return, refund or store credit your item must be in the same condition that you received it. Which is to say, it must be in the original unopened packaging, and in ‘brand new’ saleable condition.

Please note that current Australian Consumer Law does not require us to offer a ‘Change of Mind’ refund. Rather Len Wallis Audio offers 14 day ‘Change of Mind Policy’ in good faith. For more information on consumer rights and guarantees, please visit the Australian Competition and Consumer Commission web site.

Designed to complement the Hugo 2 protective leather case offers reliable protection from everyday knocks and bumps. The case has been styled by Chord Electronics and VanNuys Inc. and is exclusively manufactured by VanNuys Inc. in Tokyo. Luxuriously finished, the leather case offers a snug fit that perfectly cossets Hugo 2’s machined-aluminium casework, offering protection both at home and on the go. The design gives unrestricted access to Hugo 2’s double-ended connectivity suite and newly introduced top-mounted features, which include the device’s control spheres, iconic viewing porthole and the volume control sphere.

A powerful digital to analog converter (DAC) and headphone amp that builds on the ground-breaking Hugo original.

Designed for both home and mobile use, Hugo 2 transforms headphones and audio systems’ sound quality with its cutting-edge proprietary DAC technology.

In 2014, Chord Electronics introduced Hugo, a revolutionary portable DAC and headphone amp that became a standout product in the HiFi market place.

Fast forward to 2017 and and continued advances in digital technology, including the latest FPGAs and WTA (Watts Transient Aligned) filters, have enabled Chord to introduce a next-generation version, Hugo 2, featuring flexible new features, plus next-generation technical and sonic performance.

Key features of the device
Materials: Clamshell precision machined aluminium casing with polycarbonate buttons, acrylic signal window, and glass viewing portal. Available in a choice of two colours – natural silver, and satin black
Battery: 2x Rechargeable custom Enix Energies 3.7v 9.6Wh Li-ion (lithium-ion (2600mAh) batteries*
Tap length filter: 49,195 – 10 element Pulse Array design
Play time: In excess of seven (7) hours
Charging: Nominal four (4) hours via Micro USB at 1.8amps (fast charge) – Nominal eight (8) hours at 1amp (slow charge)
Connectivity (input): Micro USB (White): 44.1kHz – 768kHz – 16bit – 32bit
Coax via 3.5mm Jack (Red): 44.1kHz – 768kHz – 16bit – 32bit
Optical (Green): 44.1kHz – 192kHz – 16bit – 24bit
Connectivity (input wireless): Bluetooth (Apt X) (Blue): 44.1kHz – 48kHz – 16bit
Connectivity (output): 1x ¼” jack headphone output  +1x 3.5mm jack headphone output + 1x stereo (L & R) RCA output
PCM support: 44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz, 358.8kHz, 384kHz, 717.6kHz, and 768kHz.
DSD support: Native playback supported. DSD64 (Single) to DSD512 (Octa-DSD)
Volume control: Digital, activated in 1dB increments. Last known state saved upon shutdown, with exception of line-level mode
Line-level mode: Activated via dual press of middle ‘Source’ and ‘Crossfeed’ buttons. Line level = 3v via all outputs. Reset by power cycle
Power saving mode: Auto-shutdown after ten minutes of input inactivity
Driver support: Driverless with Mac OS X and Linux, driver required for Windows OS

Functionality
Hugo 2 can be used both at home and on-the-go, either with headphones or within a conventional audio system. Its line-level output and full-function remote control adds real flexibility in full-size and desktop systems.

The device offers four digital inputs (optical, coaxial and HD USB) plus extended-range Bluetooth, with high-resolution file playback up to 768kHz and up to DSD512 (Octa DSD), via its HD USB input. Analogue outputs include 2x RCA, plus 3.5mm and 6.35mm headphone outputs.

A four-function switch filter offers a useful degree of user-selectable frequency-shaping, bringing warm and soft or transparent and incisive presentations, giving additional flexibility and user control. For headphone-listening, Hugo 2 retains the popular digital crossfeed function of the original and offers three operation modes. The system duplicates the effect of listening to speakers and is based on advanced binaural audio research.

Hugo 2 features four spherical control buttons, which illuminate with colour-coding information and control power, input, filtering, plus the unit’s crossfeed functions.

Battery playing time is around seven hours and two modes of automatic charging are included using the dedicated Micro USB charging port; an indicator shows charging and battery-charge status.

Technical Specifications
Chipset: Chord Electronics custom coded Xilinx Artix 7 (XC7A15T) FPGA
Tap-length: 49,152
Pulse array: 10 element pulse array design
Frequency response: 20Hz – 20kHz +/- 0.2dB
Output stage: Class A
Output impedance: 0.025Ω
THD: <0.0001% 1kHz 3v RMS 300Ω
THD and noise at 3v RMS: 120dB at 1kHz 300ohms ‘A’ wighted (reference 5.3v)
Noise 2.6 uV ‘A’ weighted: No measurable noise floor modulation
Signal to noise ratio: 126dB ‘A’ Weighted
Channel separation: 135dB at 1kHz 300Ω
Power output @ 1kHz 1% THD: 94mW 300Ω740mW 33Ω 1050mW 8Ω
Weight: 450g
Dimensions: 130mm (L) x 100mm (W) x 21mm (H)
Boxed Dimensions: 220mm (L) x 122mm (W) x 85mm (H)

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At Len Wallis Audio, whether you’re purchasing in store, over the phone or online through our ecommerce store, we want you to be completely satisfied with your purchase.

Our Refund, Return and Repairs Policy is here to clarify any concerns or questions you might have prior to you making a purchase from us. This way you can be sure of our policy on refunds, returns and repairs and your rights under the Australian Consumer Law.

We also recommend you immediately inspect any goods that you receive from us to ensure you are completely satisfied with the goods, including that the goods are of acceptable quality, and match the description we have provided to you.

If you have any questions about this policy, please contact us at sales@lenwalluisaudio.com.au or 02 9427 6755

We require a receipt or proof of purchase.

  • Please do not send your purchase back to the original manufacturer.
  • There are certain situations where only partial refunds are granted (if applicable). For example:
    • Any item not in its original condition, is damaged or missing parts for reasons not due to our error
    • Any item that is returned for reason of change of mind more than 14 days after delivery or purchase from the store.

Consumer Guarantees and Your Rights under the Australian Consumer Law

Refer to our page for more information.

Goods Damaged in Transit.

If any goods arrive damaged, please contact us as soon as possible. Len Wallis Audio will arrange to have the damaged goods returned and either arrange for a replacement of the goods or refund the price to you. Damaged goods must be returned in the condition received by you with all original packaging, accessories and/or manuals.

Refunds

Refunds will be normally be processed within five (5) days.

Delivery Charges

Where Len Wallis Audio considers the goods to have breached a consumer guarantee, any shipping costs to return the goods to Len Wallis Audio will be at our cost.

Returns and Repairs.

You may visit Len Wallis Audio and a staff member will assist you with any return or repair. This may include inspecting the goods, arranging for the goods to be repaired, or providing you with a replacement.

Goods must be returned within a reasonable time. 

If any goods cannot be easily returned to us due to their size, the fault or because they have been affixed or installed in your premises, please contact us and we will arrange an inspection to assess the goods.

Goods returned for repair will be assessed and/or repaired within a reasonable time. You may be provided with an indicative repair time, which time may vary due to reasons beyond ours or the repairer’s reasonable control, such as part availability and incorrect fault description.

You may be required to pay labour, assessment and/or freight fees, such as where goods are assessed to have been damaged by misuse or accident, or where your rights under the Australian Consumer Law or any manufacturer’s warranty do not apply. We may provide you with an indicative fee, which may vary due to reasons beyond our control.

If any goods that you return are capable of retaining user generated data such as files stored on a hard drive, and songs stored on a portable media player, the replacement or repair of the goods may result in loss of the data. In these circumstances, we recommend you back up data to prevent data loss, and remove sensitive or confidential data, as a party assessing and/or repairing your goods may be required to view data in the course of carrying out the assessment. We will not be responsible for any data loss.

In some circumstances, goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods.

Contact Us

Where you have any questions or concerns relating to your Order, please immediately contact us

We understand that sometimes you may simply change your mind about a purchase or have made a wrong selection. In these situations, you have 14 days in which to return your item for a refund, exchange or store credit. If more than 14 days has passed since your purchase we can’t offer you a refund, exchange or store credit.

To be eligible for a return, refund or store credit your item must be in the same condition that you received it. Which is to say, it must be in the original unopened packaging, and in ‘brand new’ saleable condition.

Please note that current Australian Consumer Law does not require us to offer a ‘Change of Mind’ refund. Rather Len Wallis Audio offers 14 day ‘Change of Mind Policy’ in good faith. For more information on consumer rights and guarantees, please visit the Australian Competition and Consumer Commission web site.