We listen and understand your project ambitions and treat them as if they were our own. We’re particularly aware of the personal touch required to make a house a home and go to extreme lengths to meet your needs.
Whilst every project comes with a different set of requirements our core endeavour is unchanging: provide design solutions that are simple to use and that will serve your household for many years to come.
We have decades of experience working with design and project managing complex installations. Once your salesman has developed a rough system design this is passed on to our draftsperson to ensure that nothing has been overlooked, and to check the functional integrity.
This design and quote is then presented to you for approval. Where and if necessary this is modified to reflect any changes that you may require.
Once you have approved the system design and quote we will ask for a commitment from you. On receipt, the system design is passed back to the draftsperson for documentation. This includes all schematics for cable runs to ensure that nothing is left out during the pre-wire stage of the project.
The project manager will now take over the responsibility for your project. He will liaise with all parties involved, architects, builders, interior designers, electricians etc.
The PM is responsible for scheduling installation dates, prepping the installers, checking cable runs and ensuring stock is on hand when required.
While all the products that we recommend are of the highest quality they all have nuances that require special know-how and experience to ensure that you receive their full functionality. Assembling the various components to form an integrated system needs to be undertaken with skill, precision, and some finesse.
Our in-house technicians receive ongoing training and are up to date on the latest standards and best practices. They take great pride in executing your system design with quality craftsmanship so it functions as intended and is reliable.
Most of our system designs incorporate multiple technologies and brands – and these need to talk to each other in an intuitive fashion. We recommend numerous control systems depending on the complexity of your project. Even the most sophisticated systems demand the simplest of integrated control, and need to be uniquely programmed to suit your specific requirements and lifestyle.
Whether it’s your sound system, network or Home Theatre, technology often upgrades from time to time, and occasionally equipment has to be updated, repaired or even replaced. We provide after-installation support for your technology to ensure everything is kept running smoothly.