Once your return is received and inspected you will receive an email to verify this. We will also notify you of the approval or rejection of your refund, exchange or store credit request. If you are approved, then your request will be processed, and in the event of a refund, a credit will automatically be applied to your credit card or original method of payment within five (5) days.
Exclusions from Change of Mind
- Gift cards
- Custom made speaker cable
- Special order products – such as custom colours or dimensions.