Customer Support Delivery of Goods

The location of your delivery address will determine how we get our order to you.

For the delivery of smaller items, we have partnered with Australia Post, Couriers Please, Fast Track, TNT. For larger purchases going locally such as large speakers or televisions, for example, we may use our own trained personnel to deliver your products at a convenient time for you.

Delivery times are dependent on the store stock levels. Although we endeavour at to provide an accurate representation of stock held online at Len Wallis Audio, we can not offer a fool-proof guarantee that an item selected in the cart will be in stock. Please refer to the schedule below

General Delivery Timeframes:

In stock items – Typically dispatched in 2-4 days

Low stock items – Delivery may take more than 10 days – we will advise via email of the delivery time frames for low stock items

Out of stock items – We will contact you to advise of availability.

Delivery costs for your purchase are calculated and displayed in the shopping cart. We will normally apply a flat fee to cover the delivery of items. That standard delivery fee is calculated by the size and weight of the item, plus the delivery location.

Online orders can be delivered to your home, office or nominated address with Australian States and Territories. We do not ship goods internationally.

Unfortunately, we cannot deliver one order to multiple delivery addresses. In this instance, you must order items separately and assign the different delivery addresses to each. If you are unable to track delivery of your items in person, or if you haven’t received them within a reasonable period, Contact Us for further assistance.