Chord ElectronicsHugo 1 Portable DAC Headphone Amplifier

$2,300 Was $3,000

Sale!

Chord ElectronicsHugo 1 Portable DAC Headphone Amplifier

$2,300 Was $3,000

To celebrate the 20th anniversary of Chord Electronics’ ground-breaking and game-changing DAC 64, the world- leading Kent-based audio expert has launched something very special at CES 2014.

1 in stock

Local pickup or $11 flat rate shipping within Australia

At Len Wallis Audio, whether you’re purchasing in store, over the phone or online through our ecommerce store, we want you to be completely satisfied with your purchase.

Our Refund, Return and Repairs Policy is here to clarify any concerns or questions you might have prior to you making a purchase from us. This way you can be sure of our policy on refunds, returns and repairs and your rights under the Australian Consumer Law.

We also recommend you immediately inspect any goods that you receive from us to ensure you are completely satisfied with the goods, including that the goods are of acceptable quality, and match the description we have provided to you.

If you have any questions about this policy, please contact us at sales@lenwalluisaudio.com.au or 02 9427 6755

We require a receipt or proof of purchase.

  • Please do not send your purchase back to the original manufacturer.
  • There are certain situations where only partial refunds are granted (if applicable). For example:
    • Any item not in its original condition, is damaged or missing parts for reasons not due to our error
    • Any item that is returned for reason of change of mind more than 14 days after delivery or purchase from the store.

Consumer Guarantees and Your Rights under the Australian Consumer Law

Refer to our page for more information.

Goods Damaged in Transit.

If any goods arrive damaged, please contact us as soon as possible. Len Wallis Audio will arrange to have the damaged goods returned and either arrange for a replacement of the goods or refund the price to you. Damaged goods must be returned in the condition received by you with all original packaging, accessories and/or manuals.

Refunds

Refunds will be normally be processed within five (5) days.

Delivery Charges

Where Len Wallis Audio considers the goods to have breached a consumer guarantee, any shipping costs to return the goods to Len Wallis Audio will be at our cost.

Returns and Repairs.

You may visit Len Wallis Audio and a staff member will assist you with any return or repair. This may include inspecting the goods, arranging for the goods to be repaired, or providing you with a replacement.

Goods must be returned within a reasonable time. 

If any goods cannot be easily returned to us due to their size, the fault or because they have been affixed or installed in your premises, please contact us and we will arrange an inspection to assess the goods.

Goods returned for repair will be assessed and/or repaired within a reasonable time. You may be provided with an indicative repair time, which time may vary due to reasons beyond ours or the repairer’s reasonable control, such as part availability and incorrect fault description.

You may be required to pay labour, assessment and/or freight fees, such as where goods are assessed to have been damaged by misuse or accident, or where your rights under the Australian Consumer Law or any manufacturer’s warranty do not apply. We may provide you with an indicative fee, which may vary due to reasons beyond our control.

If any goods that you return are capable of retaining user generated data such as files stored on a hard drive, and songs stored on a portable media player, the replacement or repair of the goods may result in loss of the data. In these circumstances, we recommend you back up data to prevent data loss, and remove sensitive or confidential data, as a party assessing and/or repairing your goods may be required to view data in the course of carrying out the assessment. We will not be responsible for any data loss.

In some circumstances, goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods.

Contact Us

Where you have any questions or concerns relating to your Order, please immediately contact us

We understand that sometimes you may simply change your mind about a purchase or have made a wrong selection. In these situations, you have 14 days in which to return your item for a refund, exchange or store credit. If more than 14 days has passed since your purchase we can’t offer you a refund, exchange or store credit.

To be eligible for a return, refund or store credit your item must be in the same condition that you received it. Which is to say, it must be in the original unopened packaging, and in ‘brand new’ saleable condition.

Please note that current Australian Consumer Law does not require us to offer a ‘Change of Mind’ refund. Rather Len Wallis Audio offers 14 day ‘Change of Mind Policy’ in good faith. For more information on consumer rights and guarantees, please visit the Australian Competition and Consumer Commission web site.

** Version 1 Hugo Display Model – only one unit left in Silver finish**

Based on the same FPGA DAC technology that has helped establish Chord Electronics as an authority in digital audio, the company has introduced a reference-level portable – a world first in audio history.

Called Hugo (because you can take Hugo wherever ‘you-go’), the new device offers studio-master-tape sound quality, advanced connectivity and uncompromising file playback capability, all from a palm-sized player. Hugo is the world’s most advanced headphone amp/DAC, offering four digital inputs, Bluetooth, plus advanced 384kHz PCM and DSD 128 playback for today’s high-resolution DXD (Digital eXtreme Definition) music files.

The new Hugo, which can be used as both a portable headphone amp/DAC as well as a reference-level source component in a static system, brings the renowned digital audio expertise of Rob Watts and Chord Electronics to serious headphone listening, enabling users to experience a world of super-high-resolution music via their headphones. It offers unsurpassed performance and technology and is unrivalled in the marketplace, thanks to its bespoke technology, FPGA circuitry and advanced file-playback capability.

Hugo is ready to take advantage of today’s advanced studio-master-quality (DXD) music files. It can decode sample rates ranging from 44.1kHz to 384kHz (PCM), allowing audiophiles to experience music in true high definition, along with the best possible reproduction of CD-quality music. Hugo also benefits from two advanced USB inputs: one driverless input for legacy USB devices and one asynchronous high- definition USB port for operation up to 384kHz. Thanks to two additional digital inputs, coaxial and optical, any connected component with a digital output will also benefit from Hugo’s advanced technology.

Building on the strengths on the (two-years’-running) What Hi-Fi? Sound and Vision ‘Best DAC’ QuteHD, the new Hugo also has A2DP Bluetooth capability and uses a custom-made module with the aptX codec to feed a digital signal directly into the DAC circuitry, so even without cables, high-quality music can still be enjoyed.
In addition to 384kHz PCM files, the Hugo can also process DSD 128 data using the latest DSD-over-PCM standard (DoP). Whether using Mac OS or Windows OS, Chord Electronics’ own proprietary driver software is provided, removing the restrictions of current operating system audio playback.

Hugo has a built-in battery-charging circuit, with a full charge reached in approximately two hours. Hugo takes no power over its USB input (as this is severely limited with many partnering products) and only takes signal data, therefore, it is fully compatible with all iPhone, iPad and Android devices. Further features include an advanced reference-grade digital volume control that does not lose bits.

Like all Chord Electronics products, Hugo is built to last. The casework is precision- machined from aircraft-grade aluminium, with a bright silver hard-anodised finish (note: spotlight image shows titanium-finish prototype). Complementing the design is a top-mounted ‘porthole’ that gives users an intriguing insight into the internal circuitry, which changes colour with differing incoming sample rates.

Hugo is based upon Rob Watts’ and Chord Electronics’ famous bespoke DAC technologies and is the latest edition to Chord Electronics’ beautiful high-performance product ranges.

 

Brand

Chord Electronics

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At Len Wallis Audio, whether you’re purchasing in store, over the phone or online through our ecommerce store, we want you to be completely satisfied with your purchase.

Our Refund, Return and Repairs Policy is here to clarify any concerns or questions you might have prior to you making a purchase from us. This way you can be sure of our policy on refunds, returns and repairs and your rights under the Australian Consumer Law.

We also recommend you immediately inspect any goods that you receive from us to ensure you are completely satisfied with the goods, including that the goods are of acceptable quality, and match the description we have provided to you.

If you have any questions about this policy, please contact us at sales@lenwalluisaudio.com.au or 02 9427 6755

We require a receipt or proof of purchase.

  • Please do not send your purchase back to the original manufacturer.
  • There are certain situations where only partial refunds are granted (if applicable). For example:
    • Any item not in its original condition, is damaged or missing parts for reasons not due to our error
    • Any item that is returned for reason of change of mind more than 14 days after delivery or purchase from the store.

Consumer Guarantees and Your Rights under the Australian Consumer Law

Refer to our page for more information.

Goods Damaged in Transit.

If any goods arrive damaged, please contact us as soon as possible. Len Wallis Audio will arrange to have the damaged goods returned and either arrange for a replacement of the goods or refund the price to you. Damaged goods must be returned in the condition received by you with all original packaging, accessories and/or manuals.

Refunds

Refunds will be normally be processed within five (5) days.

Delivery Charges

Where Len Wallis Audio considers the goods to have breached a consumer guarantee, any shipping costs to return the goods to Len Wallis Audio will be at our cost.

Returns and Repairs.

You may visit Len Wallis Audio and a staff member will assist you with any return or repair. This may include inspecting the goods, arranging for the goods to be repaired, or providing you with a replacement.

Goods must be returned within a reasonable time. 

If any goods cannot be easily returned to us due to their size, the fault or because they have been affixed or installed in your premises, please contact us and we will arrange an inspection to assess the goods.

Goods returned for repair will be assessed and/or repaired within a reasonable time. You may be provided with an indicative repair time, which time may vary due to reasons beyond ours or the repairer’s reasonable control, such as part availability and incorrect fault description.

You may be required to pay labour, assessment and/or freight fees, such as where goods are assessed to have been damaged by misuse or accident, or where your rights under the Australian Consumer Law or any manufacturer’s warranty do not apply. We may provide you with an indicative fee, which may vary due to reasons beyond our control.

If any goods that you return are capable of retaining user generated data such as files stored on a hard drive, and songs stored on a portable media player, the replacement or repair of the goods may result in loss of the data. In these circumstances, we recommend you back up data to prevent data loss, and remove sensitive or confidential data, as a party assessing and/or repairing your goods may be required to view data in the course of carrying out the assessment. We will not be responsible for any data loss.

In some circumstances, goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods.

Contact Us

Where you have any questions or concerns relating to your Order, please immediately contact us

We understand that sometimes you may simply change your mind about a purchase or have made a wrong selection. In these situations, you have 14 days in which to return your item for a refund, exchange or store credit. If more than 14 days has passed since your purchase we can’t offer you a refund, exchange or store credit.

To be eligible for a return, refund or store credit your item must be in the same condition that you received it. Which is to say, it must be in the original unopened packaging, and in ‘brand new’ saleable condition.

Please note that current Australian Consumer Law does not require us to offer a ‘Change of Mind’ refund. Rather Len Wallis Audio offers 14 day ‘Change of Mind Policy’ in good faith. For more information on consumer rights and guarantees, please visit the Australian Competition and Consumer Commission web site.